Comments on: Typekit adds experimental support for IE9 https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/ News about Typekit Thu, 16 Sep 2010 22:49:46 +0000 hourly 1 https://wordpress.org/?v=5.4.1 By: Mandy Brown https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1642 Thu, 16 Sep 2010 22:49:46 +0000 http://blog.typekit.com/?p=1381#comment-1642 In reply to Tobias.

Hi Tobias,

I’m sorry; email support@typekit.com and we can look into the problems with FF 3.6.9.

]]> By: Tobias https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1641 Thu, 16 Sep 2010 20:58:35 +0000 http://blog.typekit.com/?p=1381#comment-1641 After updating, my site now looks like crap in Firefox 3.6.9, where it used to look not perfect but better than-ok. Looks super in IE9, though. Still the same (great) in Safari. Using Win7.

]]> By: vinay https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1640 Mon, 06 Sep 2010 13:36:03 +0000 http://blog.typekit.com/?p=1381#comment-1640 hope its surely developed and designer friendly……………….

]]> By: Mandy Brown https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1639 Sat, 04 Sep 2010 14:44:01 +0000 http://blog.typekit.com/?p=1381#comment-1639 In reply to Steve Randy Tantra.

I’m sorry you’ve had trouble; drop a line to support@typekit.com and we’ll look into it.

]]> By: Steve Randy Tantra https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1638 Sat, 04 Sep 2010 09:37:27 +0000 http://blog.typekit.com/?p=1381#comment-1638 After republished my kits, Typekit fonts do not load up anymore on Internet Explorer. I’m using the JavaScript webfont loader. The IE version that I’ve tested so far are IE7, IE8, and IE9 test drive. Does anyone else have similar issue after republishing the kits?

]]> By: Robert https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1637 Sat, 04 Sep 2010 00:29:20 +0000 http://blog.typekit.com/?p=1381#comment-1637 Yes. Kudos Mandy for getting our fonts back online so quickly. I’m really looking forward to that long weekend now!

]]> By: Paul https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1636 Sat, 04 Sep 2010 00:01:32 +0000 http://blog.typekit.com/?p=1381#comment-1636 Yeah, republished my kit and fonts are working as intended. Thanks again for listening everyone, and big props to Mandy for handling the feedback well.

Please please please, in the future do a better job of letting us know when you’re planning on doing stuff like this.

As design professionals our livelihoods depend on keeping our clients happy, if you guys want to blaze the trail in online typography we want to support you.

BUT you HAVE to let us know we can trust you to blaze it and not have us looking like dumbasses when stuff breaks!

]]> By: Paul https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1635 Fri, 03 Sep 2010 23:55:32 +0000 http://blog.typekit.com/?p=1381#comment-1635 In reply to Robert.

Robert, I was in the middle of writing a response in support to your comment. I ran into the same issue last night. I got this update from Mandy via email… like 5 mins ago…

Hi Paul,

Good news! Our developers just pushed a fix that re-enables support for 10.4. We’ve checked things out on our end and it’s working splendidly. Please republish your kits to get the fix, and let me know if you need anything else. Again, my sincere apologies for the inconvenience.

Regards,
Mandy

THANKS FOR LISTENING TYPEKIT!

]]> By: Mandy Brown https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1634 Fri, 03 Sep 2010 23:51:33 +0000 http://blog.typekit.com/?p=1381#comment-1634 In reply to Robert.

We have now re-enabled support for 10.4; please republish your kits to get the update. Our apologies for the inconvenience this has caused.

]]> By: Robert https://blog.typekit.com/2010/09/03/typekit-adds-experimental-support-for-ie9/#comment-1633 Fri, 03 Sep 2010 22:20:24 +0000 http://blog.typekit.com/?p=1381#comment-1633 DON’T UPGRADE!

Upgrading your kit will disable support for Mac OSX 10.4 and now I’m in a very tough spot with my clients!

From support:

> Hi Robert,
>
> We recently pushed a change to our code such that fonts are no
> longer served to 10.4. When you republished your kit, you received
> the new code; the change had nothing to do with your upgrade. The
> code being served on typekit.com is not currently synched with the
> code being used to serve the kits, which is why you can still see
> fonts there; but that is a temporary anomaly.
>
> We have had a few other requests and are considering if re-enabling
> support for 10.4 is possible. As I know more, I will let you know.
>
> Regards,
> Mandy

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