November 7, 2012
We have released a new Troubleshooting Guide, which covers common issues that you might run into. Based on the questions we get via email and Twitter, this guide is organized into a concise table of problems and solutions, to help you get your site working as quickly as possible.
The guide will continue to be updated as new issues arise or existing ones become obsolete.
If you have any feedback on this new troubleshooting page, let us know in the comments. You can also get in touch with the support team directly with questions or comments by emailing email@example.com. We are here to help!
November 1, 2012
On Monday, Microsoft officially announced their new Windows Phone 8 operating system for mobile devices. It comes with a long list of new features, but we’re most excited about the new web browser: a new mobile version of Internet Explorer 10 that finally brings support for web fonts and the standard WOFF font format to Windows Phone. Today, we’re announcing official Typekit support for Windows Phone 8 and up.
Windows Phone now joins iOS and Android in supporting web fonts on mobile devices. We’re excited about this release because it increases the number of mobile devices that support web fonts and the latest web standards.
We began working on initial support for Windows Phone with Microsoft in July of this year. After collaborating with them to add and test support using developer devices, we launched experimental support to kits published after August 16. Now that Windows Phone 8 is officially launched, we’re making our support for the platform official as well.
In order to take advantage of Windows Phone support in your own kits, all you need to do is head over to typekit.com and republish. If your kits were published after August 16, they should already have support for Windows Phone baked in.
Following the pattern for our other supported mobile platforms, we’ve also added an option to disable support for Windows Phone in individual kits. You’ll find this option in the Kit Editor under Kit Settings > Mobile Settings. Uncheck the box for Windows Phone and republish your kit to turn off support. This option is useful if you’re building a responsive site that doesn’t require web fonts to be loaded on mobile platforms, or if you encounter issues with Windows Phone.
October 18, 2012
Every font in the Adobe Type catalog on Typekit has now been updated so that its vertical metrics are consistent across browsers. For designers, this means that page layouts will match more closely on all platforms. Just republish your kits to receive the updated files.
In addition, every weight and style of each family has the same vertical metrics values, so that (for instance) emboldening or italicizing a phrase in a paragraph won’t interfere with line spacing. And finally, the fonts also circumvent an unusual spacing problem in IE9 related to Typo metrics (one of three sets of vertical metrics in a font file, each of which regulates glyph clipping and line spacing in different ways on different platforms). After talking with customers about this issue, we found a reliable fix; if you wrote to our support team about IE9 spacing, thanks!
October 5, 2012
To mark two years of the sites we like column, here are some of our favorite sites from the past year.
A fascinating essay on the design of a typeface for wayfinding pairs the rounded FF Netto with the soft slabs of FF Tisa.
Have a favorite we missed? Share it in the comments!
October 3, 2012
One year ago today, we announced that Typekit would be joining Adobe. It was a thrilling day for us, both for the acknowledgement it represented and the potential we could see.
When a startup goes through an acquisition, it can be either an exit or a boost. Sometimes, a small group of people build something really cool, hand it over to a bigger company, then take a deep breath and move on to build the next thing. Other times, merging can unlock the potential of the smaller company, and things really take off. Reflecting on the last 12 months, bringing Typekit to Adobe has been an absolutely huge boost.
We’ve seen a tremendous amount of growth, and have been rebuilding almost every one of the systems that make up Typekit. After we joined Adobe, we immediately launched a redesign of our font browsing interface to accommodate our ever-growing library of typefaces. Next, we added a way for you to tag your favorite families, making it easier for you to collect inspiration for projects and for us to understand which fonts are most popular. To make it even easier to find fonts, we collected the best of our library into topical lists and launched an all-new search engine. On the backend, we replaced our identity system for logging into your account. And while we were at it, we completely rewrote our entire font serving infrastructure, ensuring we remain the fastest hosted web font service available. So yeah, we’ve been busy!
The big news, however, is how much we’ve grown. Typekit is now in use on 1.4 million websites, and in the last month alone we served fonts on over 8 billion pageviews for our customers. Our biggest increases have come from our enterprise business, which has tripled in size since the acquisition. We don’t expect this growth to slow down at all. A year ago, only 7% of the world’s top 1,000 sites used web fonts; it’s twice that now. And while that’s great, it also shows how much fertile ground remains.
Moving into a new company is a huge change for a product, but even more so for the people who make it. We remain deeply committed to Typekit, and you’ll see some exciting new things in the coming year: integrations into more Adobe products, some amazing new partnerships, and a bunch of stuff we’re not quite ready to talk about yet. What won’t change, of course, is our passion for typography and for a better, more beautiful web.
Thanks again for all the support.
September 19, 2012
We are thrilled to be sponsoring Insites: The Book, a limited edition book featuring interviews with some of our favorite people (including two of our own: Jason Santa Maria, Typekit’s creative director; and Mandy Brown, former communications director here at Typekit).
Insites: The Book features 20 informal conversations with 21 of the web and tech industries’ leading figures, delving into their stories, big wins, and lessons learned, along with the kind of tales you never hear on a conference stage. No code snippets, no design tips; just a fascinating behind-the-scenes look into the names and brands forwarding our industry.
August 9, 2012
One of our goals at Typekit is to make beautiful typography accessible to more people. To that end, we love to see Typekit integrated with other services, making web fonts easy and delightful. Here are some great services which have recently added support for Typekit.
Bourbon is a service that makes it simple to set up a high quality mobile website for your local business. In addition to powerful tools for integrating maps, galleries, menus and other features, Bourbon includes the ability to control key aspects of your site’s design, including layout, colors, and — of course — fonts provided by Typekit.
Just choose the fonts you want, and let Bourbon and Typekit take care of the rest for you behind the scenes.
SpaceCraft gives you everything you need to easily create, maintain, and host an effective small business website, including fine-grained control of your site’s fonts.
The SpaceCraft homepage highlights a number of great sites built with and hosted by the service, including the official site of Lance Armstrong, which uses SpaceCraft’s integration of Typekit to achieve an elegant design incorporating Futura PT from ParaType.
Rocketspark bills itself as “the website that makes websites” — and it really is that simple. With its series of web-based tools, you can create a beautiful website in minutes, choosing from a focused set of layouts, smart color palette suggestions, and fonts from Typekit.
The Rocketspark portfolio page showcases great sites created with the service.
With all of these partner sites, you just specify your fonts, and you’re on your way. There’s no need to configure kits or work with the Typekit embed code. It’s that easy.
Do you run a platform that would benefit from a Typekit-powered web font integration like those described here? Drop us a line at firstname.lastname@example.org to learn how to get started.
August 7, 2012
We recently launched some changes to our recommended embed code. An important part of those changes was making an advanced embed code that loads fonts asynchronously available from the Kit Editor. This method has been very useful for developers who want additional control and don’t mind writing some extra CSS to hide the flash of unstyled text (FOUT).
The asynchronous embed code was developed over a year ago and published both on the blog and on GitHub. Many developers put it to use right away, but officially adding it to the Kit Editor has expanded that use and resulted in additional feedback. In particular, this has helped us to uncover two issues with the original asynchronous embed code that have now been addressed:
- We fixed an issue in IE9 that caused the inactive font event to trigger briefly before the fonts loaded, causing an extra FOUT.
- We fixed an issue where whitespace between existing classnames on the
<html>element could be removed unintentionally.
Both of these improvements are now reflected in the advanced embed code in the Kit Editor. To take advantage of them, simply visit the Kit Editor, click on “Embed Code” and “Show advanced,” then copy the updated embed code and paste it into your sites.
Since the embed code is the only part of a Typekit integration that can’t be updated with the push of a button, we try not to announce updates frequently. To that end, we’ve waited to announce these updates to see if any additional feedback was forthcoming. At this time, we think we’ve captured most of those concerns and an update is warranted. As always, if you have any questions, drop a line to email@example.com and we’ll get back to you right away.
July 30, 2012
TypeCon2012 kicks off this week in Milwaukee, and Typekit’s excited to be a part of it. Serving as a headline sponsor, we’ll be co-presenting Linotype: The Film on Friday night, along with UW Peck School of the Arts and TypeCon organizing body SOTA. If you haven’t got your ticket to TypeCon, it’s not too late: registration is still open. We’ll see you there!
July 13, 2012
At approximately 1:00 PM AEST/3:00 PM NZST on Friday, 13 July, our font network began to be unavailable for many users in Australia and New Zealand.
Our font network consists of a worldwide system of computers run by a Content Delivery Network, or CDN. Requests for fonts are routed to the nearest server to give the best performance. Unfortunately yesterday there was severe congestion on the link between two major internet service providers, Pacnet and NTT, and this in turn caused problems when trying to access our servers in Sydney. This meant fonts were unavailable for users in that region. According to our monitoring systems, this lasted approximately 2 hours and was resolved at 2:55 PM AEST/4:55 PM NZST.
Typekit font serving is back to normal. We know that our customers have high expectations for our uptime and performance, and we regret the impact this had on many of you. Going forward, we’ll be monitoring our vendor’s network performance closely and working with them to minimize any future interruptions.
The nature of the Internet means that occasional interruptions are unavoidable. For this reason, we encourage Typekit users to consider using our asynchronous loading pattern any time you need to eliminate the possibility that a problem loading the kit could interfere with loading the rest of the page. This approach ensures that your page won’t wait for the kit in the event that something goes wrong somewhere between the font network and the user.
If you have any questions, please don’t hesitate to leave a comment or contact us at firstname.lastname@example.org.